A note from our Chief Officer, Elissa Newman
How are you doing? A simple question but we really mean it.
It has been an unprecedented few months since we had to quickly respond to the COVID crisis. Back in March our priority was making sure that people in our community were looked after, able to get food deliveries without putting themselves at risk and able to stay connected, even in lockdown.
We adapted our services quickly, extending our meals on wheels services in terms of numbers of beneficiaries, scope of the service (now includes people of all ages), and meals provided (now includes evening meals and weekends). We have been able to provide families and individuals with essential supply packages; pick up prescriptions; circulate activity and well-being packs to keep you active and with things to engage in; and also reach out with a friendly ‘check-in’ and hello via phone to people who have been feeling isolated.
The full community response at this time has been a phenomenal team effort so far and the outpouring of support from people living and working locally has been incredible. We now have volunteers calling people daily who may feel lonely or isolated to say hi and check in – for some we know it can be the only voice they will hear all day or week.
The value of working with partners and the wider social care sector across Holbeck to signpost and connect up the services and support available has made a significant impact. We want to thank those organisations who have partnered with us during this difficult time, these new connections have been a source of strength and inspiration for us and it is of paramount importance to continue to develop these relationships for the benefit of the community. Covid-19 has given us a unique opportunity to build new relationships with people – to connect with more people in our community who want to be part of something bigger.
So, as we start to move towards a new normal, a very different world from the start of this year, I want to say a huge thank you to our staff and volunteers without whom none of our services, deliveries, or catch up calls would have happened. Words do not do justice to you, your selflessness and commitment at this time and to the generosity and kindness of our funders and donors.
We will constantly review our services as we emerge from this period and look forward to better times ahead – when we can all meet together again.